Use the Groups & policies screen to sort devices into groups. You can also push settings to all devices of an organization, or to one group. The screen is at /groups in the QuickDesk console.

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Who can use it

Owners and admins of an organization can manage the groups and policies of their organization. Platform operators can manage all organizations.

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Select an organization

Select the organization at the top of the screen. A device joins its organization when a person signs in to QuickDesk on that device.

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Groups

You can create, rename, and remove groups.
  • A device is in one group at most.
  • When you remove a group, its devices have no group. The console also removes the policy of the group.
  • The QuickDesk desktop and mobile apps show the group name in their group view.
To set the group of a device, use the select for that device in the Devices card.

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Policy

The Settings pushed to devices card sets the policy. First, choose a scope:
  • Organization default applies to all devices of the organization.
  • One group applies to the devices in that group.
A group policy overrides the organization default key by key. If a group policy has no value for a key, the device uses the organization default. Each setting has one of these states:
  • Not managed. The device keeps its own value.
  • A value. The device uses this value.
Devices apply a change in about 15 seconds. This is the time of the next heartbeat.
If you remove a value from the policy, the device does not reset. The device keeps the last value that you pushed. To change the device, push a new value.

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Settings